Customer Relationship Management (CRM) is crucial tool for managing relationship with customers and keeping track of progress and latest trends. CRM solutions range from business leads management or customer interfacing planning or sales force automation to end-to-end relationship management - from marketing to delivery of service or product. They tracks every minute interaction with customer in details helping you to serve your customers in the best way possible.
BlueApple’s CRM solutions Enables marketing departments to identify and profile customers and target marketing campaigns and promotions accordingly. Organizations can forge long lasting relationships with their customers by providing them with better and personalized services and help them by making better and informed decisions effective cross-selling and up-selling of products.
BlueApple’s CRM solutions Enables marketing departments to identify and profile customers and target marketing campaigns and promotions accordingly. Organizations can forge long lasting relationships with their customers by providing them with better and personalized services and help them by making better and informed decisions effective cross-selling and up-selling of products.
Our Reporting tools help in analyzing customer requirements, measuring performance and forecasting trends.
CRM Features
Reporting
- Sales Trends
- Case Reports
- Dashboards
- Customer Profile
Marketing Automation
- Marketing Analytics
- Marketing Automation
- Multi-Channel Campaign
- Campaign Wizard
- Email Marketing
- Web-to-Lead Forms
- Lead Management
- Marketing Analytic
Sales Force Automation
- Opportunity Management
- Contact Management
- Account Management
- Forecasting
- Quotes & Contracts
- Plug-Ins for Microsoft Office
- Dashboard
Customer Support
- Case Management
- Inbound Email
- Knowledgebase
- Bug Tracking
- Self-Service Portal
Platform
- Team Management
- Access Control
- Workflow Management
In order to meet your application development needs, you can hire a dedicated developer or a team of dedicated developers according to your needs on FTE basis.
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